Smarter Service Management with WorkPal
At Concept Pest Control, we use WorkPal, a leading job and field service management platform, to keep every stage of our work running smoothly. From initial enquiries and job scheduling to reporting and invoicing, WorkPal helps us manage everything in one place, ensuring a faster, more efficient service for our customers.
With the WorkPal mobile app, our technicians receive real-time job updates, capture essential site information, and sync everything back to our office instantly. This reduces delays, eliminates paperwork, and ensures complete accuracy in the work we carry out.
What this means for you:
- Clear, reliable communication at every stage
- Faster job turnaround and improved response times
- Accurate reporting and streamlined invoicing
- A more professional, efficient service from start to finish
By integrating WorkPal into our daily operations, Concept Pest Control delivers a service that’s organised, transparent, and consistently dependable.
Industries We Support
Offices & Retail
Discreet control and proofing solutions to protect staff and customers.
Restaurants & Hospitality
Food-safe preventative measures to maintain hygiene standards.
Warehouses & Storage
Safeguard stock with proactive pest monitoring and control.
Public Buildings
Reliable, ongoing pest management for schools, healthcare, and government facilities.
Transportation Hubs
Targeted control and proofing solutions to protect passengers and staff.PlatinumPest™ by The Concept Group
Smart Digital Rodent Monitoring & Control
For businesses that demand the highest level of protection, we offer PlatinumPest™, our exclusive smart rodent monitoring system powered by Bell Laboratories’ IQ technology.
Unlike traditional pest control, PlatinumPest™ is preventative at its core. It continuously monitors rodent activity 24/7, detecting issues early and alerting our technicians instantly—long before a full infestation develops.
How PlatinumPest™ Works
Sensor-Integrated
Bait Stations
Detect rodent activity early, even when bait hasn’t been touched.
Real-Time
Alerts
Activity is logged and transmitted instantly for rapid response.
Data and
Insights
Every visit is tracked, stored, and accessible for full compliance.
Activity
Heat Maps
Generate heat maps based on the pest activity in your busisness.
Service Control
We, at The Concept Group our very proud to have introduced our Barcoding Service Control Systems to offering peace of mind to our customers. This system uses serial numbers in barcode form which are placed in the asset to be serviced. As the operator carries out the service the barcode is scanned by a handheld computer which records the date and time for the service. This electronic record is automatically updated to our computer system. Service records are available on request from our Operations Team.
Key Benefits for Businesses
- Early detection and prevention of infestations
- Instant activity reports and digital logs
- Reduced site visits and quicker responses
- Audit-ready documentation for compliance
- Smarter use of technician time and resources
- Delivered under our premium PlatinumPest™ brand
Ideal for High-Risk Industries
- Food production & commercial kitchens
- Warehousing & logistics
- Restaurants & hospitality
- Schools, healthcare & public buildings
- Pharmaceutical & medical sites
Ask about PlatinumPest™ today, the smarter way to prevent pest problems before they start.